Browser
Browser - a program used to access World Wide Web pages. Examples are: Mozilla Firefox, Safari, Google Chrome or Internet Explorer. They function both desktop and on mobile devices.
Access point – A device that allows wireless-equipped computers and other devices to communicate with a wired network.
Alias - a short, easy to remember name created for use in place of a longer, more complicated name; commonly used in e-mail applications. Also referred to as a “nickname”.
Application programming interface - API stands for application programming interface. An API is a set of protocols and instructions written in programming languages such as Java, Python, C++, that determine how two software components will communicate with each other.
AI stands for artificial intelligence, which is the simulation of human intelligence processes by machines like computer systems. AI works via algorithms in a computerized system, which are clear sets of instructions that a computer can follow to solve a problem or complete a task.
Authentication - The process of identifying yourself and the verification that you're who you say you are. Computers where restricted information is stored may require you to enter your username and password to gain access.
Bandwidth - A measurement of the amount of data that can be transmitted over a network at any given time. The higher the network’s bandwidth, the greater the volume of data that can be transmitted.
BinHex - A common file format for Macintosh computers; it enables a binary file to be transferred over the Internet as an ASCII file. Using a program like Stuffit, a file can be encoded and renamed with an ".hqx" extension. The recipient uses a similar program to decode the file.
Bookmark - a feature available in certain programs like Internet Explorer, Firefox, and Acrobat Reader; it is a shortcut you can use to get to a particular web page (IE and Firefox) or to a specified location within a document (PDF).
Business intelligence or BI refers to the technology, software, and strategies that businesses use to collect, analyze, and present data. Data-driven decision-making is a core concept of business intelligence.
Cache - a set of files saved on your hard disk that help your browser display pages you have already visited more quickly. It displays the files from your hard disk instead of the web.
Cookie -A small piece of information you may be asked to accept when connecting to certain servers via a web browser. It is used throughout your session as a means of identifying you.
Cloud - a distributed collection of servers that host software and infrastructure, and it is accessed over the Internet. Apple iCloud, Dropbox, Netflix, Amazon Cloud Drive, Flickr, Google Drive, Microsoft Office 365, Yahoo Mail — those are all cloud services.
Cloud computing refers to the delivery of computing and IT resources through the internet. Examples of these resources include data storage, servers, and development tools.
CMS - Content Management System is the collection of procedures used to manage workflow in a collaborative environment. In a CMS, data can be defined as nearly anything: documents, movies, pictures, phone numbers, scientific data, and so forth.
Cookie -A small piece of information you may be asked to accept when connecting to certain servers via a web browser. It is used throughout your session as a means of identifying you.
Central processing unit (CPU) - a central processing unit or CPU is the primary hardware component in a computer system. It is responsible for processing and executing instructions and programs. CPUs are located within your computer’s circuit board.
Customer Relationship Management (CRM) - Customer relationship management refers to a set of processes, tools, technologies and software that help businesses manage their relationships with their customers. A customer relationship management software is able to give businesses enough details about their customers from the level of communication that has been done by each customer and when.
A data center (data centre / datacentre / datacenter) is a physical room, building or facility that houses IT infrastructure for building, running, and delivering applications and services, and for storing and managing the data associated with those applications and services.
FTP - File Transfer Protocol, a method of exchanging files between computers via the Internet. Files can contain documents or programs and can be ASCII text or binary data.
Service Level Agreement (SLA) - a contract that establishes a set of deliverables that one party (the service provider) has agreed to provide another (the client). An SLA defines the level of service you can expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-upon service levels not be achieved.